Shipping & Return

Q: What is the deal with free shipping?

A: You don't pay a single cent for shipping! all our items are shipped for free to our customers. delivery time is usually 7-10 days.

Q: Where i can track my Order?
A: United States : can be tracked on http://usps.com
Canada : http://canadapost.ca

Q: What is uggboots.bz's Return Policy?

• uggboots.bz does NOT offer refunds on any products purchased, Exchanges can be made on defective or damaged merchandise, we do not offer color or style exchanges see below.
• Acceptable reasons for an exchange: factory defect, wrong color/size was sent, or any mistake made on the part of uggboots.bz.
• Unacceptable reasons for an exchange: colors are darker/lighter than pictured, item had minor color differences from the picture, item does not fit (see below for more info), I would rather have a different item.
• Customers are required to email us within 3 days of receiving their products if they need to make an exchange.
• No refunds on any orders placed.
• If the error is not made on the part of uggboots.bz, the customer is responsible for a $35 restocking fee per item.
• If you refuse the arrival of your package, you will not receive your money back because the product will not come back to us. No further explanation or negotiations in regard to this matter.
• All clothing items should be dry cleaned or hand washed ONLY! we do not accept returns for clothing damaged because of washing.
• All sales are final - ask any questions you have before ordering to limit and prevent any problems.